Welcome to DigitalSparks! These Terms of Service govern your use of our website (https://digitalsparks.co.in) and the services provided by DigitalSparks (“we,” “our,” “us”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. Overview

DigitalSparks provides digital marketing services, automation solutions, and e-commerce tools. We also facilitate online payments through our trusted payment partner, Razorpay. These Terms outline the rules and obligations when you interact with our services.

2. Acceptance of Terms

By accessing our website, creating an account, or making a purchase, you:

• Confirm that you are at least 18 years old or have obtained consent from a legal guardian.
• Agree to these Terms of Service and any additional policies referenced herein.
• Agree to Razorpay’s Terms and Conditions, as applicable for payment processing.

3. Products and Services

We offer products and services subject to the following:

• Product availability may vary, and descriptions are subject to change without notice.
• Prices for our products and services are subject to change and are displayed in INR (Indian Rupees) unless stated otherwise.
• Refunds, exchanges, and cancellations are governed by our Refund Policy.

4. Payment Processing

DigitalSparks uses Razorpay as its trusted payment gateway to securely process transactions. By making a payment through our website, you agree to the following:

• Payment data (credit/debit cards, UPI, net banking, etc.) is securely transmitted and processed by Razorpay.
• Razorpay’s Terms of Use and Privacy Policy govern the handling of your payment details.
• We do not store your payment information.

Refunds, if applicable, will be processed in accordance with our Refund Policy and Razorpay’s terms.

5. Order and Account Accuracy

When placing an order or creating an account, you agree to:

• Provide accurate and up-to-date information.
• Promptly update your account and payment details to avoid transaction errors.

We reserve the right to limit, cancel, or refuse orders at our discretion, including those flagged for potential fraud or unauthorized activity.

6. Privacy and Data Protection

Your submission of personal information is governed by our Privacy Policy. We share your information with Razorpay solely for payment processing. Both parties comply with applicable data protection laws to ensure your information is safeguarded.

7. Prohibited Activities

You agree not to:

• Use our website for illegal purposes or unauthorized transactions.
• Upload harmful content, including malware, or engage in fraudulent activities.
• Circumvent security features of our website or Razorpay’s payment gateway.

Violation of these terms may result in immediate suspension of your account and legal action.

8. Use of Third-Party Tools

We may provide access to third-party tools, including Razorpay, for payment processing. These tools are provided “as is” without warranties or endorsements. You agree to use these tools at your own discretion and comply with their respective terms.

9. Refund Policy

Refunds are processed in accordance with our Refund Policy. Payments made via Razorpay are subject to their dispute resolution and refund guidelines.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes constitutes acceptance of the revised Terms.

11. Limitation of Liability

To the extent permitted by law, DigitalSparks and its partners, including Razorpay, are not liable for:

• Loss of data or profits arising from the use of our website or services.
• Errors in payment processing or service interruptions beyond our control.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising in relation to payments will be addressed as per Razorpay’s policies and in accordance with Indian laws.

13. Contact Us

For questions or concerns about these Terms, please contact us:
Email: support@digitalsparks.co.in
Phone: +91 9981531221, 9630865656
Address: S2 601, Eldeco Amt, Sector 119, Noida , UP, 201301, India