At DigitalSparks, customer satisfaction is our top priority. We are committed to delivering high-quality digital products designed to meet your needs. Below are the terms of our refund policy:
- Non-Refundable Digital Products
Due to the nature of digital products, refunds are generally not available once a file has been downloaded or accessed. This policy ensures the integrity of our services and aligns with industry standards. - Eligibility for Refunds
We may consider refund requests in the following scenarios:- Duplicate Orders: If you accidentally place duplicate orders, please contact us immediately for review.
- Technical Issues: If there is a verifiable issue with the product that prevents its intended use, and the issue cannot be resolved, a refund may be considered.
All refund requests are subject to thorough review, and approval is at DigitalSparks’ sole discretion.
- Submitting a Refund Request
To request a refund, please contact our support team at support@digitalsparks.co.inwithin 7 days of purchase. Include the following details to expedite the review process:- Order ID
- Date of Purchase
- Reason for Refund
- Resolution Support
While refunds are limited, we are dedicated to resolving any issues with your purchase. If you are dissatisfied, please contact us, and we will make every reasonable effort to address your concerns. - Contact Us
For any questions or assistance, reach out to us at support@digitalsparks.co.in. Our team is here to ensure your experience with DigitalSparks is positive and hassle-free.